INFORMATION CENTER - Help Desk


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Attention Prospective and Adoptive Parents:

Welcome to the EAC Family Help Desk!  Adoption assistance and guidance does not end upon bringing your child home to the United States.  Many adoptive families need continued guidance from adoption professionals and adoptive parents that will help families deal with the medical, developmental, and emotional issues our children face.

The European Adoption Consultants Help Desk in conjunction with the Family Learning Center has assisted hundreds of families in understanding the health and medical needs of their adopted children; and to help their children develop socially and emotionally.  Our experienced social worker is committed in assisting adoptive families with the skills and tools to build stronger, healthier families.

Ways in which the Help Desk assists families before their adoption:

Adoption and parenting:  creating your family

Exploring your own comfort level when discussing adoption

Adoption, a way of building your family; no better, no worse, but different

Adoption education of institutionalized children:  Do I have realistic expectations?

Other individualized concerns before adopting

Way in which the Help Desk assits families after their adoption:

Coming home:  all the changes occur at once!

Developing a new routine for my child

What's normal, what's not

The first visit to the pediatrician:  what should we ask?

Eating and sleeping questions

How to facilitate attachment

Medical issuesgrowth and development, immunizations, and health concerns.

Social/Emotional issues:  sensory integration, learning disabilities, attachment

Early Intervention Services:  Does my child need occupational therapy, physical therapy, speech therapy?

My child's identity issues; wanting to know more about their adoption story

Adoption issues don't just go away on their own; families need to be proactive in assisting their children in getting well.  Families often call the Help Desk with a broad range of questions ranging from what types of available adoptive children would best suit their families to the different types of emotional, psychological, and medical issues adoptive children may possess.  Families who have adopted internationally often call our Help Desk with questions on their children's medical diagnosis or to seek advice on their child's adjustment to their new family. 

Families are also encouraged to call the Help Desk if they simply feel overwhelmed or confused with the adoption process or the transition of bringing a child home.  We are here to listen and offer support.

Don't wait, call today! 

We invite your family to contact the
EAC Family Help Desk
at 800-533-0098

W understand many of the ups and downs that accompany the emotions of adoption.  Being a new parent comes with emotions of relief, joy, anxiety, fear, discouragement, hopefulness, and excitement.  There is no parenting that is ever easy or without problems.  We've been working with children and families for the past 18 years.  We look forward to speaking with you.



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